Wish Serrano Resort Gramado, Gramado
About the Hotel
Offering a serene setting surrounded by mountains and Araucaria trees, Wish Serrano Resort features a
Rooms & Amenities
Wish Serrano Resort provides 268 rooms with air conditioning, minibars, and flat-screen TVs. Guests can relax in rooms equipped with
Dining Options
The resort boasts four dining options, including
Leisure & Family Activities
Leisure activities at Wish Serrano include an
Services & Business Facilities
The resort provides
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Hiking
- Tennis court
- Pool tables
- Table tennis
- Archery
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Karaoke
- Entertainment
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers spacious rooms that might need updating but are clean and comfortable. The staff is very attentive and accommodating. The location is excellent for both leisure and business travelers. The dining options are varied and satisfying. The facilities are well-maintained with a few minor drawbacks.
My stay at the hotel was a pleasant experience overall. The rooms, although a bit old, were clean and comfortable with a delightful view. The service was top-notch, with professional and attentive staff ready to assist with any request. The location was excellent, close to downtown and offering great views, although it required an uphill walk back. The dining experience was satisfying, with a wide selection of tasty dishes. The facilities were well-maintained and added to the overall enjoyment of my stay.
My stay at the hotel was fantastic! The rooms were clean and comfortable with a nice view of the town of Gramado from the balcony. The luxo room I stayed in was a good size and kept immaculately clean. The service was top-notch, with staff always available to address any request promptly. The location was excellent, offering great views and being just a short walk from the town center. The dining experience was good, with regional dishes that tasted among the best I have had at any hotel anywhere. The facilities were well-maintained and added to the overall enjoyment of my stay.
The hotel offers extremely comfortable and well-equipped rooms for an excellent winter experience, and the beds are very cozy. However, the tranquility at 10 pm might disturb light sleepers. The service is impeccable, with staff readily available to assist with any request, even taking responsibility for car troubles. The location is superb, just a short walking distance from the bustling center with magnificent views. The dining options are vast and appetizing, though the experience falls slightly short of being exceptional. The facilities deserve high praise for their quality and maintenance.
My stay at the hotel was lovely. The room was very pretty, with a nice view, but for the rate, I would expect an even more wonderful room. The service was top-notch, with the staff being wonderful, always helpful and ready to assist in any needs. The location was terrific, just a short uphill walk from downtown, tucked away in a quiet area but so inviting and friendly. The dining experience was good, with an extensive selection to cater to different tastes, although it didn't go above and beyond to provide a truly exceptional culinary experience. The facilities were well-maintained, offering everything needed for a comfortable stay.
My stay at the hotel was fantastic! The rooms were extremely comfortable, equipped to provide an excellent winter experience, with very comfortable beds. For a 4-star hotel, I expected a wonderful room. The hotel is definitely worth considering for your stay.
I absolutely loved my stay at this hotel! The rooms were incredibly spacious, welcoming, and furnished with excellent quality pieces. Despite needing some servicing, they were kept exceptionally clean and provided a comfortable retreat. The service was top-notch, with a really helpful and kind staff making my experience truly enjoyable. The location was terrific, perched on the top of a short hill just a 5-minute walk from downtown, offering a perfect balance of being inviting and friendly. The dining experience was very good, catering to a variety of tastes. The facilities were fantastic overall, enhancing my stay in many ways.
The hotel rooms are very welcoming with excellent quality furniture, albeit a bit outdated. The comfort is slightly affected by the old air conditioning that needed to be turned off. The rooms are spacious but would benefit from an update.
Returning from sightseeing, the hotel provided clean rooms fitting for a 4-star rating, yet I expected a more wonderful room for the rate. The service was helpful and professional, with staff being attentive to our needs. The location was excellent, offering great views and being conveniently close to the town center. The dining experience, while good, did not exceed expectations. Overall, a decent stay with some room for improvement.
My stay at the hotel was fantastic! The location was superb, just a short walk from the city center, and it offered great views. The rooms were welcoming and had very comfortable beds, making them a perfect retreat after a day of sightseeing. The service was top-notch, with the staff being professional, attentive, and apologetic when needed. However, the dining experience, although extensive, could have been more impressive. The facilities were well-maintained, providing everything I needed for a comfortable stay.
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